RETURNS POLICY:

Please choose carefully. We do not normally give refunds if you sinmply change your mind or make a wrong selection. You can choose between a refund, exchange or credit where goods are faulty, wrongly described, different from a sample shown to you, or don't do what they are supposed to do.
Please contact us within 7 days if you are not happy with your purchase to discuss a refund/exchange.

Address for returns:
Bayside Stitchcraft, Shop 2, 140 Ross Court, Cleveland, QLD 4163

WARRANTY:

All sewing machines, over-lockers and major items are covered by a manufacturers warranty, please contact us if you require information on a specific item.

SHIPPING:

Wherever possible, all orders within Australia are shipped by Australia Post (Parcel Post). The following is our postage rates to most areas within Australia. Some remote areas may attract a surcharge.

Postage and handling charges are as follows:
(NB: 1mtr of fabric weighs approx. 200g)

1) Orders up to 500g - $6.50

2) Orders over 500g and up to 3Kg - $10.00

3) Orders over 3Kg and up to 6kg - $16.00

4) Orders over 6Kg and up to 10kg - $20.00

5) Orders over 10Kg and up to 20kg - $30.00

6) Sewing machines - $65.00 flat rate (Western Australia and some remote areas may attract a surcharge)

7) Embroidery machines - $125.00 flat rate (Western Australia and some remote areas may attract a surcharge)

7) International orders - please contact us for a quote on postage and handling

Any questions or queries please contact us. Email: info@baystitch.com.au